Return Policy

Last updated: March 14, 2026

Digital Products

Parish Audio products are sold as digital software downloads. Because digital products are delivered instantly and cannot be physically returned, all sales are generally considered final once the product has been purchased and delivered.

Refund Eligibility

Refund requests may be considered on a case-by-case basis in limited circumstances, including:

• You were charged more than once for the same product by mistake.
• You purchased the same product multiple times accidentally.
• The product cannot be downloaded or activated due to a verified technical issue that we are unable to resolve.
• A refund is otherwise required by applicable law.

Refunds are not guaranteed for reasons such as change of mind, incompatibility with unsupported systems, misunderstanding of product features, or failure to review product requirements before purchase.

Trial and Subscription Purchases

If a product or service is offered through a free trial or subscription, you are responsible for canceling before the next billing date if you do not wish to continue. Subscription charges that have already been processed are generally non-refundable unless required by law or approved by Parish Audio at our discretion.

Compatibility and System Requirements

Please review the listed system requirements, supported plugin formats, operating systems, and host compatibility before purchasing. We are happy to help answer questions before you buy. Refund requests based on unsupported systems or unsupported DAWs may be denied if the compatibility information was already provided.

Technical Support

If you experience any problem downloading, installing, activating, or using one of our products, please contact us first. In many cases, technical issues can be resolved quickly without the need for a refund.

How to Request a Refund

To request a refund, please contact us at support@parishaudio.com with:

• Your full name
• The email address used for purchase
• Your order number or transaction details
• A brief description of the issue

We will review your request and respond as soon as reasonably possible.

Chargebacks

If you have a billing problem, please contact us before filing a chargeback. Filing a chargeback without contacting us first may result in suspension or termination of access to your purchased products, licenses, or account while the dispute is being reviewed.

Contact

If you have any questions about this Return Policy, please contact:

Parish Audio
Email: support@parishaudio.com
Website: https://parishaudio.com