Privacy Policy

This Privacy Policy explains how Brainwave LLC, doing business as Parish Audio, collects, uses, discloses, and protects information through parishaudio.com and related products and services, including account creation, software downloads, purchases, subscriptions, reviews, support, and website analytics.

By using our website, creating an account, purchasing a product, starting a trial, subscribing, submitting a review, or using our software and services, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

We collect information in a few different ways depending on how you interact with Parish Audio.

Information you provide directly

• name and email address
• account login information
• billing and purchase details
• subscription and trial details
• reviews, ratings, testimonials, and other content you submit
• messages you send us for support or other inquiries

Information collected automatically

• IP address
• browser type and version
• device type and operating system
• referring pages and general usage activity on the website
• dates, times, and pages visited
• cookie and similar technology data where used
• advertising identifiers, cookie identifiers, and similar online identifiers
• interactions with products, advertisements, shopping carts, checkout pages, and purchases
• information about whether an advertisement was viewed, clicked, or associated with a visit or purchase

Information related to software licensing and account access

• license status and product access information
• subscription status and trial status
• machine ID and device authorization information used to manage activations
• IP address and login or authorization activity related to account access and fraud prevention
• basic system information such as operating system, RAM, and related technical environment details used to manage licensing, device limits, compatibility, and abuse prevention

2. How we use information

We use information we collect to:

• create and manage accounts
• process purchases, trials, subscriptions, and renewals
• deliver downloads and authorize software access
• manage device activations, enforce license limits, and prevent abuse or fraud
• verify account access and product entitlement
• provide customer support
• display and moderate reviews and ratings
• improve our website, products, and services
• understand website traffic, analytics, and advertising performance
• send transactional emails such as receipts, account notices, and subscription notices
• send marketing emails if you opt in or where otherwise permitted by law
• enforce our terms, protect our rights, and comply with legal obligations

3. Payments

Payments are processed through third-party payment providers such as Stripe. We do not intend to store full payment card details on our own servers. Payment processors may collect and process payment and related transaction information in accordance with their own privacy policies and legal obligations.

4. Analytics, advertising, cookies, and similar technologies

We use cookies, pixels, local storage, and similar technologies to operate the website, support account and login functions, remember user choices, measure website traffic, understand how visitors use the website, evaluate advertising performance, and improve our products and services.

We use Google Analytics and related Google measurement tools to understand website traffic, user interactions, referral sources, advertising performance, and conversions. We also use Umami analytics to understand general website traffic and usage patterns.

We use the Meta Pixel and related Meta Business Tools provided by Meta Platforms, Inc. These technologies help us measure the effectiveness of advertisements shown on Facebook, Instagram, and other Meta services, understand whether visitors interact with our website after seeing or clicking an advertisement, build advertising audiences, and deliver or improve advertising.

When permitted by your consent choices, the Meta Pixel may collect or receive information about your browser or device, IP address, cookie and advertising identifiers, referring page, pages viewed, and actions taken on our website. Those actions may include viewing products or a shopping cart, adding a product to a cart, beginning checkout, submitting payment information, and completing a purchase.

We may provide Meta with information about these events, such as product or bundle identifiers, product names or categories, item quantities, transaction values, currency, and transaction identifiers. We do not intentionally send full payment card information to Meta.

Meta may use information received through the Meta Pixel and related tools in accordance with its own data and privacy policies, including to provide measurement, analytics, advertising, security, and audience-related services. Meta may also combine this information with information associated with a Facebook, Instagram, or other Meta account.

Optional analytics and advertising technologies are loaded only after you provide consent through our cookie banner where consent is required. If you decline optional cookies, we do not load Google Analytics or the Meta Pixel through that consent mechanism. Necessary technologies used for security, account access, shopping-cart operation, checkout, and other essential website functions may still be used.

You may change your browser settings to block or delete cookies. Where available, you may also change your cookie consent choice through the website. Blocking optional technologies may reduce our ability to measure advertising performance but should not prevent you from purchasing or downloading products.

5. Reviews and user submissions

If you submit a review, rating, testimonial, or other content to our website, we may display that content publicly along with information you choose to provide in connection with it. We may moderate, screen, reject, or remove reviews or submissions for profanity, abuse, spam, fraud, or violations of our Terms and Conditions.

6. How we share information

We may disclose or make information available to service providers and business partners that help us operate, secure, measure, and promote our business. These parties may include payment processors, hosting providers, email-delivery providers, analytics providers, advertising and measurement providers, customer-support providers, and security or fraud-prevention services.

In particular, when you consent to advertising technologies, information collected through the Meta Pixel may be transmitted to Meta Platforms, Inc. for advertising measurement, attribution, audience creation, ad delivery, security, and related purposes. Information may also be transmitted to Google through Google Analytics and related advertising or measurement services when those services are enabled.

We may also disclose information:

• to comply with law, legal process, or lawful requests
• to enforce our agreements and protect our rights
• to investigate fraud, abuse, or security issues
• in connection with a merger, sale, acquisition, or other business transfer

We do not sell personal information in exchange for money. However, certain disclosures involving advertising cookies, pixels, or advertising partners may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws, even when no money is exchanged for the information. Where required, we provide consent or opt-out choices for this activity.

7. Email communications

We may send transactional emails related to your account, purchases, subscriptions, trials, downloads, support, and product access.

If you sign up for marketing emails or newsletters in the future, we may also send promotional communications. You can unsubscribe from marketing emails through the unsubscribe link in those messages. Even if you opt out of marketing emails, we may still send transactional or service-related messages.

8. Data retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts and licenses, process transactions, comply with legal obligations, resolve disputes, enforce agreements, and protect against fraud or abuse.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of internet transmission, storage, or electronic processing is completely secure, so we cannot guarantee absolute security.

10. Children’s privacy

Our website, software, and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and address it.

11. Your rights and choices

Depending on where you live, you may have rights to request access to personal information, request correction, request deletion, object to certain processing, or request information about how your data is used. We may need to verify your identity before acting on a request.

California law expects privacy notices to describe categories of personal information collected and the purposes for which they are used. If you are a California resident and want to make a privacy request, please contact us using the information below.

Depending on applicable law, you may also have the right to opt out of the sale or sharing of personal information, targeted advertising, or certain profiling activities. You may exercise available choices through our cookie consent controls or by contacting us at the address below.

We will not discriminate against you for exercising a privacy right, although some optional advertising or personalization features may no longer operate after you opt out.

12. Third-party links and services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the website, software, or services after changes are posted means you acknowledge the updated policy, except to the extent a different form of notice is required by law.

14. Contact

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact: